Partnership between InStore Solution & SIMPEL
The ease and speed of retrieving a parcel is an essential element in a customer's journey, so it comes as no surprise that the market for connected lockers is experiencing very strong growth +40% in 2020 (sources: L’usine digitale / zdnet.fr)
INSTORE SOLUTION is the sole distributor of CLEVERON in France. CLEVERON designs innovative solutions to optimise last mile delivery to the world's largest retailers and logistics companies. CLEVERON products include "traditional" connected parcel racks but also robotic automats that further optimise the possibilities of parcel collection and return.
There are many benefits:
Improved in-store customer experience; smoother customer journey
Ensure 24/7 service availability with full customer autonomy
Extension of the distribution network closer to the customers
Automation of withdrawals and package returns
Reduction of click-and-collect operational costs, optimisation of your team's work time
Extension of out-of-hours sales
Adaptation of the installation to the space available at the point of sale
Optimisation of storage capacity per m² thanks to intelligent robotisation
Turnkey service: on-site installation, set-up, calibration, preventive and curative maintenance, licences, user training
Solutions for all types of products, including fresh and frozen
SIMPEL and INSTORE SOLUTION have joined forces to offer all CLEVERON lockers in a monthly service package, including the CLEVERON 405. This compact robotic locker designed for small stores handles up to 160 parcels per day. The different brands can pool their click-and-collect and customer return processes.
Self-service access allows for a seamless omnichannel experience for the end user. Installed in shopping centres, in the heart of cities or directly at the point of sale, it facilitates the customer's journey in a small space (1.3m²). The CLEVERON 4xx range for example is installed at CITADIUM, a multi-brand chain of men and women's clothing shops. The locker is shared between the different brand corners of the store in order to manage the Click & Collect and the customer returns.