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Phygital customer journey
by Groupe Interway

Scenario 1/2

The Groupe Interway ecosystem is based on its fundamentals in terms of advice, expertise and services, it offers a unified phygital path to all of its customers, retail players and large institutional or private accounts.
A first video presentation of our ecosystem, applied here to the retail universe, is presented to you in order to offer a unified phygital journey. You will find a representation of some of our technological areas such as networks (SD-WAN, WAN, LAN, Private and public WIFI), the digital payment, the personalized interactive solutions (PLCs, dynamic display, sound system, etc.) all based on a SESAM global service offer (service desk, outsourcing, logistics, deployment, …).

This video presents an example of a global Phygital experience:
Click & Collect
Loyalty
Drive to Store
Robotic locker
WiFi: digital platform
Omnichannel electronic banking
Digital showroom


scenario 2/2

A second video simulation of our ecosystem, applied here to the retail universe, is presented to you in order to offer a unified phygital journey.

This video presents an example of a global Phygital experience:
Multiservice terminals
Advised connected
Digital booth
mPOS: payment integrated into the journey


Complete scenario

The Groupe Interway ecosystem is based on its fundamentals in terms of advice, expertise and services, it offers a unified phygital path to all of its customers, retail players and large institutional or private accounts. This video includes all the previously presented scenarios

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