Series of 5 videos showing Interway Group's digital solutions for the restaurant industry

Below you will find illustrations of Groupe Interway digital solutions for the restaurant industry in the form of customer journeys. These demonstrations represent a range of Groupe Interway competencies and its global technological ecosystem dedicated to the foodservice sector.

Created at the beginning of 2022, on the initiative of retail experts, Retail Tech is the first community that brings together and activates all the players who are passionate about innovation, working in France to design tomorrow's retail.

While the pandemic has revealed to the public eye the «essential» nature of the distribution sector – which is also France’s largest private employer –, it has also highlighted its numerous challenges and accelerated the reflections, projects, and technological changes necessary for its development in a society undergoing profound change.

More than ever, uniting the forces of all the stakeholders in the Retail Tech ecosystem, speaking with one voice, and bringing together common topics are proving vital to creating innovative solutions that make sense – both for consumers and distributors.

Retail Tech offers an unparalleled field of expression for those who wish to make our ecosystem live and grow.

Interview with Raphaël Cambier – General Manager of InStore Solution:

 »InStore Solution has been an expert in the digitalization of retail outlets since 2006, offering advice on the design of interactive solutions (customer journey advice, software, terminals, dynamic signage, lockers…). We are proud to contribute our expertise to the community. The Retail TechWe are pleased to announce the launch of our new website, to share our vision and contribute to the transformation of the sector. Faced with the rise of omnichannel and the transformation needs shaken by the pandemic, companies must quickly digitise in order to improve their ROI and customer experience. We are helping to innovate the businesses of tomorrow!»

Match supermarkets are renewing their Drive concept in order to optimize the experience and streamline the customer journey. 

The drive-through terminals by InStore Solution It offers many advantages such as: time savings for customers and employees, a smooth customer experience, ease of use, tailored customer support, and production made in France. 

Our drive-through terminals offer the best of technology with a customised design to suit your different projects. Designed for outdoor use with vandal-resistant glass, a high-brightness screen and a reinforced stainless-steel structure, our kiosks can withstand extreme temperatures.

INSTORE SOLUTION is the sole distributor of CLEVERON in France. CLEVERON designs innovative solutions to optimise last mile delivery to the world's largest retailers and logistics companies. CLEVERON products include "traditional" connected parcel racks but also robotic automats that further optimise the possibilities of parcel collection and return.

There are many benefits:

SIMPEL and INSTORE SOLUTION have joined forces to offer all CLEVERON lockers in a monthly service package, including the CLEVERON 405. This compact robotic locker designed for small stores handles up to 160 parcels per day. The different brands can pool their click-and-collect and customer return processes.

Self-service access allows for a seamless omnichannel experience for the end user. Installed in shopping centres, in the heart of cities or directly at the point of sale, it facilitates the customer's journey in a small space (1.3m²). The CLEVERON 4xx range for example is installed at CITADIUM, a multi-brand chain of men and women's clothing shops. The locker is shared between the different brand corners of the store in order to manage the Click & Collect and the customer returns.